Terms and Conditions:
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Welcome to Desmond Performances. By using our website, purchasing any of our products, or engaging with our content, you agree to be bound by the following terms. If you do not agree, please do not use our website.
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1. Overview
Desmond Performances is a digital platform providing fitness, sports, and performance-enhancement programs for athletes and active individuals.
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2. Health & Safety Disclaimer
All programs are provided for educational and informational purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment.
- Always consult with a physician or licensed healthcare provider before beginning any exercise program.
- You are responsible for your health and safety during participation.
- Desmond Performances is not liable for injuries, health issues, or damages that may arise from using our programs.
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3. Eligibility
You must be at least 16 years of age or have permission from a parent/legal guardian to make purchases.
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4. Intellectual Property
All content, including programs, videos, graphics, logos, and written materials, is the sole property of Desmond Performances and protected by intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
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5. Modifications
We reserve the right to update or change these terms at any time. Continued use of the site constitutes your acceptance of any modifications.
Refund & Return Policy:
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At Desmond Performances, we stand by the quality of our programs. However, due to the nature of our products, please note the following policies:
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1. Digital Program Sales (No Refunds)
All performance and training programs are delivered digitally and accessible immediately after purchase.
- All sales are final once the program is bought, downloaded or accessed.
- No refunds will be provided after download, access, or streaming of the content.
- For technical issues, contact us at desmond.mansaray@hotmail.com.
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2. Physical Products (If applicable)
If physical items (like apparel or gear) are offered, the following applies:
- Returns accepted within 14 days of delivery.
- Item must be unused and in original packaging.
- Customers cover return shipping unless item is defective.
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3. Damaged or Incorrect Items
Contact us within 7 days of delivery with photos and order details. We’ll replace or refund defective or incorrect items.
Privacy Policy:
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We value your privacy.
This Privacy Policy explains how Desmond Performances collects, uses, and protects your personal information.
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1. What We Collect
When you visit or make a purchase from our website, we may collect:
- Name, email address, and contact details
- Billing and shipping address
- Payment details (processed securely via third-party services like Stripe or PayPal)
- Information about your use of our website (via cookies, analytics, etc.)
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2. How We Use Your Information
We use your information to:
- Process payments and deliver your programs
- Respond to customer inquiries
- Improve our services and website experience
- Send updates or promotions (with your consent)
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3. Data Security
We implement reasonable security measures to protect your information. Payment data is never stored on our servers and is securely handled by third-party processors.
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4. Sharing of Data
We do not sell or rent your personal data. Your information may be shared only with trusted third-party services necessary to operate our business (e.g. payment processors, hosting platforms).
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5. Your Rights
You have the right to:
- Request access to your personal data
- Request deletion or correction of your information
- Opt out of marketing emails at any time
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6. Cookies
We use cookies to track usage and personalize your experience. You may disable cookies through your browser settings.
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7. Contact Us
For questions about this policy or your data, please contact:
📧 desmond.mansaray@hotmail.com